Help Center
Help Center
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Frequently Asked Questions
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Getting Started
Everything you need to know to get up and running
How do I set up my first Alexi assistant?
Follow our step-by-step guide to configure Alexi and train it on your knowledge base.
What data do I need to provide?
You can upload your existing documentation, FAQs, and support tickets to train Alexi.
How do I Buy Assistrio?
Getting started is easy! Simply sign up for our Growth plan and you'll have access to all the features you need.
Account & Billing
Manage your account and understand billing
How does billing work?
We charge based on the number of conversations per month. See our pricing page for details.
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time from your account settings.
What is your refund policy?
Please review our refund policy for detailed information about our terms and conditions.
Features & Integrations
Explore features and platform integrations
What platforms do you integrate with?
Currently available: Zapier Integration. Coming soon: Shopify, Wix, WordPress, Google Drive, and Notion. Check our pricing plans for specific availability.
Can I customize Alexi's responses?
Yes! Customize tone, style, and responses to match your brand voice and specific requirements.
What happens when Alexi can't answer?
Alexi will ask for clarification or seamlessly transfer to a human agent when needed.
Integration Status Overview
Available now: Zapier. Coming soon: Shopify, Wix, WordPress, Google Drive, Notion. Check pricing plans for plan-specific availability.
Still need help?
Our support team is here to help you get the most out of Assistrio.