Refund Policy

1. Refund Eligibility

We offer refunds for unused portions of your subscription within 30 days of purchase, provided you haven't exceeded the usage limits of your plan. To be eligible for a refund, the following conditions must be met:

• The refund request is made within 30 days of the original purchase
• You have not exceeded the usage limits specified in your subscription plan
• The service has not been used for commercial purposes beyond the scope of your plan
• No custom development work has been performed on your account
• You have not violated our Terms of Service

Refunds are calculated on a pro-rated basis for the unused portion of your subscription period.

2. How to Request a Refund

To request a refund, please contact our support team with the following information:

• Your account email address
• Order number or transaction ID
• Reason for the refund request
• Any relevant documentation or screenshots

You can reach our support team through:

• Email: support@your-domain.com
• Live Chat: Available on our website during business hours
• Phone: +1 (555) 123-4567

Please allow 24-48 hours for our team to review and respond to your refund request.

3. Processing Time

Once your refund request is approved, the processing time varies depending on your payment method:

• Credit/Debit Cards: 5-7 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-10 business days
• Cryptocurrency: 1-3 business days

The refund will be credited to your original payment method. You will receive an email confirmation once the refund has been processed.

Please note that processing times may be longer during holidays or high-volume periods.

4. Non-Refundable Items

The following items and services are non-refundable:

• Custom Development Work: Once development has begun, custom features and integrations cannot be refunded
• Professional Services: Consulting, training, and implementation services are non-refundable
• Third-Party Integrations: Costs associated with third-party services and APIs
• Usage-Based Charges: Charges for API calls, data processing, or other usage-based services
• Domain Names: Domain registration and renewal fees
• Digital Products: Software licenses, templates, or other digital products

If you have questions about whether a specific item is refundable, please contact our support team before making a purchase.